Plain English summary: We collect only what we need to run MedClear. We never sell your data. You have rights over your information and can contact us at any time. This policy covers both medclear.uk and the MedClear app.
1. Who We Are
MedClear is operated by Steven Tarn, a sole trader based in the United Kingdom.
Trading name: MedClear
Website: medclear.uk
Email: steven@medclear.uk
Steven Tarn is the data controller for personal information collected through MedClear. This means we are responsible for deciding how and why your data is used, and we are registered with our obligations under UK GDPR and the Data Protection Act 2018.
2. What Data We Collect
On the website (medclear.uk):
- Your email address if you sign up to our waitlist or email list
In the MedClear app (when live):
- Your email address and password (encrypted) when you create an account
- Usage data — how you use the app (e.g. translations used, quiz scores) to manage your free trial and Premium subscription
- Subscription status — whether you are a free or Premium user
Automatically collected:
- Basic technical data such as your device type and app version, for the purpose of fixing bugs and improving performance
We do not collect your name, address, phone number, or payment card details. Payment is handled entirely by Apple App Store or Google Play — we never see your card information.
3. Why We Collect It (Legal Basis)
Under UK GDPR, we must have a lawful basis for processing your data. Here is ours:
- Email address (waitlist): Consent — you chose to sign up
- Account email and password: Contract — necessary to provide you with the MedClear service
- Usage data: Legitimate interests — to manage free trial limits fairly and maintain the service
- Technical/device data: Legitimate interests — to keep the app working properly
4. How We Use Your Data
- To create and manage your MedClear account
- To track your free translation allowance (3 per day for 7 days)
- To manage your Premium subscription status
- To send you updates about MedClear if you joined the waitlist (you can unsubscribe at any time)
- To fix bugs and improve the app
We will never use your data for unrelated marketing, sell it to third parties, or share it with advertisers.
5. Medical Text You Enter
When you use the Medical Translator, you paste medical text (such as a prescription or hospital letter) into the app. This text is sent to the Anthropic Claude API to generate your plain English translation.
Important: We strongly recommend you remove any personally identifiable information (such as your full name, NHS number, or date of birth) from text before pasting it into the translator. MedClear does not store your translation inputs after the response is returned.
Anthropic's own privacy policy applies to data processed through their API. You can read it at anthropic.com/privacy.
6. Who We Share Data With
We use a small number of trusted third-party services to run MedClear:
- Supabase — secure cloud database and authentication (stores your email and encrypted password)
- Anthropic — AI provider powering the Medical Translator
- Apple App Store / Google Play — handle all payments for Premium subscriptions
- Netlify — hosts the MedClear website and processes waitlist form submissions
All third parties are required to handle your data securely. We do not sell your data to anyone.
7. How Long We Keep Your Data
- Account data: Kept for as long as your account is active, plus up to 12 months after deletion (for legal and fraud-prevention purposes)
- Waitlist email: Until you unsubscribe or ask us to delete it
- Translation inputs: Not stored — discarded after your result is returned
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right to access — request a copy of the data we hold about you
- Right to rectification — ask us to correct inaccurate data
- Right to erasure — ask us to delete your data ("right to be forgotten")
- Right to restriction — ask us to limit how we use your data
- Right to data portability — receive your data in a portable format
- Right to object — object to processing based on legitimate interests
- Right to withdraw consent — unsubscribe from emails at any time
To exercise any of these rights, email us at steven@medclear.uk. We will respond within 30 days as required by law.
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
9. Cookies
The MedClear website may use essential cookies to make the site function correctly. We do not currently use tracking, advertising, or analytics cookies.
If we introduce analytics in future, we will update this policy and ask for your consent where required.
10. Children
MedClear is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify app users directly where possible.
